Whether you are building a custom home or upgrading the one you have, the company you hire for your technology will shape how the house works every day. A good integrator designs, installs and supports everything as one system. Here is what an AV integrator does and what to look for when you choose one in South Jersey.
What Is an AV Integrator?
An audio video integrator, sometimes called a custom integrator or smart home integrator, brings together the technology in a home: lighting control, motorized shades, whole home audio, home theaters, TVs, networking, security cameras and climate control. Instead of separate gadgets with separate apps, everything runs on one platform with simple keypads and one app.
The work covers design, prewiring, installation, programming and ongoing support. That is the difference from buying equipment at a store or hiring someone to hang a TV.
What to Look For
Design Before Equipment
A good integrator asks how you live before talking about products. Expect questions about your routines, your family and how you entertain. The design should come from those answers.
Experience With Builders + Designers
In a new build, your integrator works alongside your builder, electrician, architect and interior designer. Look for a company that plans prewire early, shows up on schedule and respects the design of the home.
Proven Platforms
Ask which systems they install and why. Established platforms like Lutron for lighting and shades and Control4 or URC for whole home control are built to last and are supported for years.
A Strong Network Behind It
Every connected system depends on the network. A good integrator designs it as part of the project instead of relying on an internet provider’s router.
Local Support After the Install
Technology needs care over time. Choose a local team you can call, that knows your system and can often help remotely.
Real Reviews + Real Work
Read reviews, look at completed projects and ask builders and designers who they trust.
Questions to Ask Before You Hire
- Who designs the system, and will I see the plan room by room?
- How do you work with my builder and electrician?
- What does the proposal include, and what is not included?
- Who programs the system, and can it be changed later?
- What happens when I need help after the project is finished?
About Custom AV Integrators
We are a full service integrator based in Mullica Hill, NJ, and a Builders League of South Jersey 2025 Award of Excellence winner. We design and install home automation, lighting control, motorized shades, whole home audio, home theaters, networking and security for homes and businesses across South Jersey, the Jersey Shore, Wilmington and the Philadelphia suburbs. See the full list on our Areas We Serve page, read what our clients say, or contact us today.
Written by Justin Kaplan, owner of Custom AV Integrators in Mullica Hill, NJ.
